Hannah Kahwash
About Hannah Kahwash
Hannah Kahwash serves as the Director of Strategic Solutions & Delivery at Highmark Inc., where she has worked since 2018. With a background in healthcare operations and a focus on business transformation, she has held various leadership roles and has a strong track record in optimizing processes.
Current Role at Highmark
Hannah Kahwash currently serves as the Director of Strategic Solutions & Delivery at Highmark Inc. since 2018. In this role, she focuses on defining and implementing strategic roadmaps aimed at optimizing processes and enhancing business outcomes. Her responsibilities include overseeing various initiatives that align with the organization's goals in the healthcare sector.
Previous Experience at Highmark Inc.
Hannah Kahwash has held multiple positions at Highmark Inc. prior to her current role. She worked as the Director of Customer Implementation Transformation in Health Plan Operations from 2016 to 2018. Before that, she served as the Manager of Product & Technology Solutions for Call Center Modernization from 2007 to 2012, and as a Senior Consultant in Web B2B, CRM & Digital Solutions from 2001 to 2006. These roles contributed to her extensive experience in healthcare operations and technology solutions.
Educational Background
Hannah Kahwash has a solid educational foundation in communications and technology. She earned a Bachelor of Science degree in Communications & Information Technology from Duquesne University. Additionally, she achieved a Lean Six Sigma Black Belt from the Juran Institute in 2007. Currently, she is furthering her education at Northwestern University's Kellogg School of Management, focusing on Product Strategy, and at Yale School of Management, studying Negotiation Strategies.
Leadership in Healthcare Initiatives
Throughout her career, Hannah Kahwash has demonstrated leadership in various healthcare initiatives. She led efforts to simplify healthcare through innovative strategies, emphasizing business transformation and operational excellence. Her previous role as Director of Product & Technology Solutions at HM Health Solutions involved overseeing Call Center & Clinical Platforms, where she focused on enhancing service delivery.
Problem-Solving Expertise
Hannah Kahwash is recognized for her ability to tackle complex problems within the healthcare sector. Her experience spans over two decades, during which she has explored uncharted territories in healthcare operations. Her strong track record includes defining and implementing strategies that optimize processes and improve overall business outcomes.