Holly Schmitt
About Holly Schmitt
Holly Schmitt is a Supervisor at Highmark Inc., where she has worked since 2020. She has extensive experience in quality analysis and customer service roles, primarily at Gateway Health and Office Depot.
Current Role at Highmark Inc.
Holly Schmitt currently holds the position of Supervisor at Highmark Inc., a role she has been in since 2020. In this capacity, she oversees various operational functions and ensures the efficient execution of tasks within her team. Her experience in quality and testing analysis contributes to her effectiveness in this supervisory role.
Previous Experience at Highmark Inc.
Prior to her current position, Holly Schmitt worked at Highmark Inc. as a Senior Quality & Testing Analyst for five months in 2019. During this time, she focused on quality assurance processes and testing methodologies, contributing to the overall improvement of service delivery.
Career at Gateway Health
Holly Schmitt has extensive experience at Gateway Health, where she held multiple roles over several years. She served as a Business Activity Monitoring Specialist from 2012 to 2013, a Senior Quality and Testing Analyst from 2018 to 2019, and a Business Technical Analyst in the Internal Resolution Department from 2013 to 2018. Additionally, she worked as a Member Services Representative from 2007 to 2011 and as a Provider Service Representative from 2011 to 2012.
Experience at Office Depot
Holly Schmitt began her career at Office Depot, where she worked for eight years as a Business Services Manager from 1998 to 2006 and later as a Sales Support Manager from 2006 to 2007. In these roles, she managed sales support operations and contributed to customer service initiatives.
Professional Development
Throughout her career, Holly Schmitt has developed a strong foundation in quality assurance, business analysis, and customer service. Her diverse experience across different roles and organizations has equipped her with a comprehensive understanding of operational processes and team management.