Jackie Clark
About Jackie Clark
Jackie Clark is an Application Developer at Highmark Inc., where she has worked since 2008. With a background in business analysis and technical support, she provides guidance to her team and specializes in ANSI X12 transactions.
Work at Highmark
Jackie Clark has been employed at Highmark Inc. since 2000, holding various positions over the years. Currently, she serves as an Application Developer, a role she has occupied since 2008. Prior to this, she worked as a Technical Business Analyst from 2005 to 2008 and as a Business Analyst from 2001 to 2005. Her initial role at Highmark was as a Medicare Part A Service Representative from 2000 to 2001. Throughout her tenure, she has contributed to multiple projects and initiatives within the organization.
Education and Expertise
Jackie Clark earned a Bachelor of Business Administration (BBA) from Eastern University. Her educational background provides a foundation for her work in application development and business analysis. She has developed expertise in technical production support, particularly in ANSI X12 transactions, which include Dental Claims, Professional Claims, and Institutional Claims.
Technical Skills
In her role as an Application Developer, Jackie Clark utilizes various technical tools and platforms. She employs Websphere MQ, Message Broker, and Design Studio to verify data flows and perform X12 translation. Additionally, she uses Oracle SQL Developer for issue research and table modifications. Her technical skills are essential for providing effective production support.
Mentorship and Team Support
Jackie Clark acts as a mentor within her team, offering guidance and support to her colleagues. Her experience and knowledge enable her to assist others in navigating challenges and improving their skills. She is also responsible for updating and maintaining the user manual for her team, ensuring that documentation is current and accessible.