Jacqueline Fisch
About Jacqueline Fisch
Jacqueline Fisch serves as the Manager of Provider Experience at Highmark Inc. since 2021, bringing over a decade of experience in the healthcare sector, including previous roles at BlueCross BlueShield of WNY and HealthNow New York Inc.
Work at Highmark
Jacqueline Fisch has served as the Manager of Provider Experience at Highmark Inc. since 2021. In this role, she focuses on enhancing the interactions and experiences of healthcare providers within the organization. Her responsibilities include overseeing provider relations and ensuring that the needs of providers are met effectively.
Previous Experience in Provider Experience Management
Before joining Highmark, Jacqueline Fisch worked at HealthNow New York Inc. as Manager of Provider Experience from 2019 to 2021. In this position, she was responsible for managing provider relationships and improving service delivery. Prior to that, she held various roles at BlueCross BlueShield of WNY, including Account Executive and Team Leader in Enrollment & Billing.
Educational Background
Jacqueline Fisch studied at the State University of New York at Fredonia, where she earned a Bachelor of Arts in Communication from 2000 to 2002. She furthered her education at the University at Buffalo, obtaining a Bachelor's degree in Marketing/Communication from 2002 to 2004. Her educational background supports her career in provider experience and communication.
Career Path in Healthcare and Benefits
Jacqueline Fisch's career includes significant experience in the healthcare and benefits sector. She worked as a Benefit Consultant at Employee Benefit Concepts Inc. and HealthNow New York Inc. from 2010 to 2019. Her roles involved consulting on employee benefits and managing provider relations, contributing to her expertise in the field.
Internship Experience
Early in her career, Jacqueline Fisch gained experience as an intern in Public Relations with the Buffalo Sabres from 2003 to 2004. This role provided her with foundational skills in communication and public relations, which have been beneficial throughout her professional journey.