Jamie Smith
About Jamie Smith
Jamie Smith serves as the Director of Claims Operations at Highmark Inc. in Pittsburgh, Pennsylvania, where he has worked since 2019, bringing expertise in budgeting, program management, and the insurance industry.
Work at Highmark
Jamie Smith currently serves as the Director of Claims Operations at Highmark Inc., a position held since 2019. In this role, Jamie oversees the claims processing operations, ensuring efficiency and compliance within the organization. Prior to this, Jamie worked as a Program Manager at Highmark Inc. from 2011, accumulating over 13 years of experience in program management within the insurance sector. Jamie's extensive tenure at Highmark highlights a commitment to improving operational processes and enhancing service delivery.
Education and Expertise
Jamie Smith holds a Master of Business Administration (M.B.A.) from Robert Morris University, where studies focused on Business Administration and Management from 1999 to 2001. Additionally, Jamie earned a Bachelor's Degree in Health Services/Allied Health/Health Sciences from Slippery Rock University of Pennsylvania, completing the program from 1994 to 1998. Jamie possesses strong skills in budgeting and program management, alongside expertise in Software Development Life Cycle (SDLC) and Cross-functional Team Leadership.
Background
Before joining Highmark, Jamie Smith worked at HM Health Solutions as an Associate Principal from 2018 to 2019 in Pittsburgh, Pennsylvania. This role contributed to Jamie's extensive experience in the insurance industry, which spans several years. Jamie's background combines a solid educational foundation with practical experience in various operational roles within healthcare and insurance.
Achievements
Jamie Smith has a demonstrated history of working in the insurance industry, showcasing a strong track record in claims operations and program management. The expertise in leading cross-functional teams and managing software development processes has contributed to successful project outcomes. Jamie's leadership role at Highmark reflects a commitment to operational excellence and strategic program implementation.