Jenise Monk
About Jenise Monk
Jenise Monk is a Provider Service Representative at Highmark, where she has worked since 2016. She has a background in customer service and insurance, having held positions at CBC Companies, Farmers Insurance, and Bankers Life and Casualty Company.
Work at Highmark
Jenise Monk has been employed at Highmark since 2015. Initially, she served as a General Clerk for a period of nine years. In 2016, she transitioned to the role of Provider Service Representative (CSR), where she has worked for eight years. Her responsibilities include assisting providers and ensuring effective communication within the organization.
Previous Employment Experience
Prior to her current role at Highmark, Jenise Monk held various positions in customer service and insurance. She worked at CBC Companies as a Customer Service Representative from 2011 to 2013 for two years. Following that, she served as an Insurance Agent at Farmers Insurance for nine months in 2013 to 2014 in the Greater Pittsburgh Area. Additionally, she worked for Bankers Life and Casualty Company as an Insurance Agent for four months in 2013.
Education and Expertise
Jenise Monk completed her high school education at McKeesport Area Senior High School. She pursued higher education at Penn State University, where she earned a Bachelor's degree in Advertising from 2004 to 2008. She also studied at The Art Institutes, further enhancing her educational background.
Career Development
Jenise Monk's career has evolved through various roles in customer service and insurance. Her experience spans over a decade, with significant time spent in the Greater Pittsburgh Area. Her transition from customer service roles to a specialized position in provider services reflects her adaptability and commitment to professional growth.