Jennifer Brann
About Jennifer Brann
Jennifer Brann is an Associate Customer Implementation Analyst at Highmark Inc., where she has worked since 2014. She previously held positions at Highmark Inc. and United Concordia Dental, and she holds a Bachelor of Arts degree from Pennsylvania State University.
Work at Highmark
Jennifer Brann has been employed at Highmark Inc. since 2014, currently holding the position of Associate Customer Implementation Analyst. In this role, she focuses on customer implementation processes, ensuring that clients receive the necessary support and resources. Prior to her current position, she worked as an Associate Benefits Support Analyst at Highmark from 2013 to 2014. Her tenure at Highmark has spanned nearly a decade, during which she has developed expertise in customer service and benefits administration.
Previous Experience at United Concordia Dental
Before joining Highmark, Jennifer Brann worked at United Concordia Dental as a Special Correspondent from 2012 to 2013. In this role, she contributed to communication efforts within the organization, focusing on enhancing customer relations and support. Her experience at United Concordia Dental provided her with valuable insights into the dental benefits sector and customer engagement strategies.
Education and Expertise
Jennifer Brann earned a Bachelor of Arts (B.A.) degree in Art/Art Studies from Pennsylvania State University. This educational background has equipped her with critical thinking and creative problem-solving skills, which are beneficial in her roles within customer support and implementation. Her academic experience complements her professional development in the healthcare and benefits industry.
Background
Jennifer Brann is based in Camp Hill, Pennsylvania, where she has built her career in customer support and benefits analysis. Her work history includes significant roles at Highmark Inc. and United Concordia Dental, reflecting her commitment to the healthcare sector. With a focus on customer implementation and benefits support, she has developed a strong foundation in client relations and operational processes.