Jerry Flack
About Jerry Flack
Jerry Flack is a Customer Service Representative at Highmark Inc. in Pennsylvania, with a diverse work history that includes roles in real estate, education, and retail spanning over two decades.
Work at Highmark
Jerry Flack has been employed at Highmark Inc. as a Customer Service Representative since 2023. In this role, he provides assistance and support to customers, addressing inquiries and resolving issues. His position at Highmark reflects his commitment to delivering quality service in the healthcare industry.
Previous Employment History
Before joining Highmark, Jerry Flack held several positions across various organizations. He worked as a Residential Buyers Agent at Prudential California Realty from 2004 to 2007. Following this, he served as an Enrollment Counselor at the University of Phoenix for a brief period in 2007 to 2008. Jerry also spent 13 years at Wegmans Food Markets as a Customer Service Associate/Driver from 2009 to 2022, and he was a Senior Training Consultant at Fulton Financial Corporation from 2002 to 2003.
Education and Expertise
Jerry Flack studied at Penn State Great Valley, where he earned a Master of Adult Education (MAEd) degree in Training & Development from 2000 to 2002. His educational background equips him with skills in adult learning principles and training methodologies, which are beneficial in his roles in customer service and training.
Career Development
Throughout his career, Jerry Flack has developed a diverse skill set through various roles in customer service, training, and real estate. His experience spans over two decades, showcasing his adaptability in different sectors. His work history reflects a focus on customer engagement and support, as well as training and development.