Jo Ann Hawkins
About Jo Ann Hawkins
Jo Ann Hawkins is a Customer Care Advocate at Highmark Inc., where she has worked since 2022. She has extensive experience in customer service and financial advising, having previously held positions at Primerica, American Income Life Insurance Company, and Aetna.
Work at Highmark
Jo Ann Hawkins has been employed at Highmark Inc. as a Customer Care Advocate since 2022. In this role, she provides support and assistance to customers, addressing their inquiries and concerns. Her experience in customer care contributes to her effectiveness in this position.
Previous Experience in Financial Services
Prior to her current role, Jo Ann Hawkins worked at Primerica as a Financial Advisor from 2020 to 2022. During her time there, she offered financial guidance and support to clients, helping them navigate their financial planning needs.
Background in Insurance
Jo Ann Hawkins has a background in the insurance industry, having served as an Insurance Agent at American Income Life Insurance Company for three months in 2020. Additionally, she worked at Aetna as a Medicare Customer Service Representative from 1997 to 2022, accumulating 25 years of experience in customer service within the healthcare insurance sector.
Education and Ongoing Studies
Jo Ann Hawkins has been studying at the Community College of Philadelphia since 1992. Her educational pursuits reflect a commitment to personal and professional development, although specific achievements in her studies are not detailed.