John Goughenour
About John Goughenour
John Goughenour serves as the Supervisor of Workforce Planning and Development at Highmark Blue Shield, where he has worked since 2011. He has extensive experience in various supervisory and managerial roles within the company, contributing to employee performance and operational efficiency.
Work at Highmark
John Goughenour has held multiple positions at Highmark Blue Shield over a span of more than two decades. He began his career at Highmark as Supervisor of Claims Prep & Microfilm Services from 1985 to 1988. He then served as Business Analyst for 10 months in 1993. Following this, he worked as Supervisor of Claims Analysis Night from 1988 to 1993, before advancing to Manager of Claims Analysis Night from 1993 to 2001. He continued to progress in his career, becoming Manager of Document Preparation from 2001 to 2010. Since 2011, he has been working as Supervisor of Workforce Planning and Development.
Education and Expertise
John Goughenour studied at California University of Pennsylvania, where he earned a Bachelor of Arts (B.A.) in Business Administration and Management from 1976 to 1979. His educational background has equipped him with the skills necessary for effective workforce planning and development. His expertise includes developing tools and processes that enhance employee performance and engagement within Health Plan Operations.
Background
John Goughenour's professional background is primarily centered around his extensive experience at Highmark Blue Shield in Camp Hill, PA. He has worked in various supervisory and managerial roles, focusing on claims analysis, document preparation, and workforce planning. His career at Highmark has spanned from 1985 to the present, showcasing his long-term commitment to the organization and its operational efficiency.
Achievements
Throughout his career at Highmark Blue Shield, John Goughenour has developed and implemented various tools and processes aimed at enhancing employee performance and engagement. He has created performance monitoring systems and actively participated in management initiatives within Health Plan Operations. His work includes the governance of development programs and retraining initiatives, contributing to the overall effectiveness of the organization.