Judy Sangricco
About Judy Sangricco
Judy Sangricco is a Customer Implementation Analyst at Highmark Inc., where she has worked since 2017. With a career spanning over two decades at Highmark, she has held various roles, including Senior Customer Service Representative and Lead Business Analyst, and has developed expertise in data analysis and business process improvement.
Current Role as Customer Implementation Analyst
Judy Sangricco has been serving as a Customer Implementation Analyst at Highmark Inc. since 2017. In this role, she is responsible for overseeing the implementation of customer solutions and ensuring that client needs are met effectively. Her extensive experience within the organization equips her with a deep understanding of customer requirements and operational processes.
Work Experience at Highmark Inc.
Judy Sangricco has a long tenure at Highmark Inc., where she has held multiple positions since 1990. She began as a Claims Specialist from 1990 to 1992, followed by roles as a Senior Customer Service Representative from 1992 to 1998, and Business Systems Trainer from 1998 to 2004. After a period as a Command Center Analyst from 2004 to 2010, she transitioned to a Business Analyst role for seven months in 2010. Subsequently, she served as Lead Business Analyst from 2011 to 2017, leading an independent migration project during this time.
Educational Background
Judy Sangricco studied at Butler County Community College, where she focused on Business, Management, Marketing, and Related Support Services. She achieved a Certificate in her field of study, which has contributed to her professional development and expertise in various roles within the insurance industry.
Expertise in Data Analysis and Business Process Improvement
Judy Sangricco possesses a robust background in data analysis, which supports informed decision-making within the insurance sector. Her strong skills in business process improvement have contributed to enhanced operational efficiency at Highmark Inc. This expertise is essential for her current role and previous positions, enabling her to drive effective solutions and improvements.