Karen Hynes
About Karen Hynes
Karen Hynes is a Sales Support Analyst at Highmark Inc. in Wilkes-Barre, PA, with extensive experience in various roles at Blue Cross of Northeastern Pennsylvania spanning over a decade.
Current Role at Highmark
Karen Hynes serves as a Sales Support Analyst at Highmark Inc. in Wilkes-Barre, PA. She has held this position since 2016, contributing to the sales support operations for over eight years. In her role, she is responsible for providing analytical support to the sales team, ensuring efficient processes and effective communication within the organization.
Previous Experience at Blue Cross of Northeastern PA
Prior to her current role, Karen Hynes accumulated extensive experience at Blue Cross of Northeastern PA. She worked in various capacities, including Production Control Analyst I from 2004 to 2007, Provider Audit Clerk from 1996 to 1998, and Administrative Assistant from 2012 to 2015. Her roles involved managing administrative tasks, supporting production control processes, and conducting provider audits.
Educational Background
Karen Hynes has a solid educational foundation in the fields of art and technology. She studied Commercial Art at Luzerne County Community College, earning an Associate in Applied Science from 1988 to 1990. Additionally, she pursued further studies in Computer Information Systems at the same institution, obtaining another Associate in Applied Science from 1991 to 1993. Later, she attended Penn State University, where she earned a Bachelor of Science in Information Sciences and Technology from 2008 to 2010.
Career Progression
Throughout her career, Karen Hynes has demonstrated a commitment to professional growth. She began her tenure at Blue Cross of Northeastern PA in various roles, including ID Card Operator and Computer Operator positions, before advancing to more analytical roles. Her diverse experience in administrative and technical positions has equipped her with a comprehensive skill set applicable to her current role at Highmark.