Kathy Alias
About Kathy Alias
Kathy Alias serves as a Technical Business Analyst III at Highmark Inc., where she has worked since 2006. She holds an MBA in Technology Management from the University of Phoenix and is responsible for gathering requirements for internal projects and providing production support for software applications.
Work at Highmark
Kathy Alias has been employed at Highmark Inc. since 2006, serving as a Technical Business Analyst III for 18 years. In this role, she is responsible for gathering requirements for internal projects, ensuring that the needs of stakeholders are met effectively. Kathy also provides production support for multiple software applications utilized by healthcare professionals, contributing to the operational efficiency of the organization.
Education and Expertise
Kathy Alias studied at the University of Phoenix from 2002 to 2004, where she focused on Business, Technology Management, Economics, and Information Technology. She achieved an MBA in Technology Management during her studies. This educational background equips her with a strong foundation in both business and technology, enhancing her capabilities as a Technical Business Analyst.
Responsibilities
In her role at Highmark Inc., Kathy Alias is tasked with gathering requirements for various internal projects. This involves collaborating with different teams to understand their needs and translating those into actionable plans. Additionally, she creates various batch reports for users within the organization, facilitating data analysis and decision-making processes.
Production Support Role
Kathy Alias provides production support for multiple software applications that are essential for healthcare professionals at Highmark Inc. This support ensures that the applications function smoothly and meet the operational needs of users, contributing to the overall effectiveness of healthcare delivery within the organization.