Kim W.
About Kim W.
Kim W. is a Quality Architect at Highmark Inc., where she has worked since 2020. With a strong background in business analysis and quality assurance, she has over 25 years of experience in the health insurance sector.
Work at Highmark
Kim W. has held multiple positions at Highmark Inc. since 2012. She currently serves as a Quality Architect, a role she has occupied since 2020. Prior to this, she worked as a Team Manager for nine years, beginning in 2015. Her earlier roles at Highmark Blue Cross Blue Shield include IT Testing & Quality Analyst and Technical Business Analyst, where she gained extensive experience in quality assurance and business analysis. Additionally, she worked as a Claims Processor and Adjuster, Technical Testing Analyst, and Technical Support Specialist, contributing to her comprehensive understanding of the health insurance sector.
Education and Expertise
Kim W. holds a Master of Business Administration (M.B.A.) from Point Park University, where she focused on Business Administration and Management. She completed her M.B.A. in 2007 after studying there for one year. Prior to this, she earned a Bachelor of Science (B.S.) in Business Administration and Management from Robert Morris University in 1999. Her educational background supports her expertise in analyzing business requirements, conducting requirements analysis, and creating detailed software documentation. She is proficient in using Visio for process mapping.
Background
Kim W. has a robust background in the health insurance sector, having worked at Highmark Blue Cross Blue Shield for over two decades. Her career began in 1997 as a Claims Processor and Adjuster, and she has since progressed through various roles, including Technical Support Specialist and Technical Business Analyst. This extensive experience has equipped her with a comprehensive understanding of information technology, which enhances her effectiveness in quality assurance roles.
Professional Skills
Kim W. possesses strong skills in analyzing business requirements and conducting requirements analysis. Her expertise extends to creating detailed software documentation, which is essential for effective quality assurance processes. Additionally, she has a comprehensive understanding of information technology, which aids her in her role as a Quality Architect. Her proficiency in utilizing Visio for process mapping further enhances her capabilities in managing quality assurance projects.