Kristen Hainkel
About Kristen Hainkel
Kristen Hainkel is a Customer Service Representative at Highmark Inc., where she has worked since 2015. She previously held various roles at Phoenix Online Studios and has a Bachelor of Arts in Print Journalism from Marshall University.
Work at Highmark
Kristen Hainkel has been employed at Highmark Inc. as a Customer Service Representative since 2015. In this role, she engages with customers to address inquiries, resolve issues, and provide information regarding services. Her tenure at Highmark has allowed her to develop skills in customer relations and service delivery.
Previous Experience at Phoenix Online Studios
Prior to her current position, Kristen Hainkel worked at Phoenix Online Studios. She served as the Four Winds Team Lead from 2011 to 2013, where she was responsible for overseeing team operations. Additionally, she held a role as a Social Media Intern for four months in 2013, contributing to the studio's online presence and engagement strategies.
Experience at Staffmark
Kristen Hainkel worked as a Customer Service Representative at Staffmark from 2014 to 2015. During her nine-month tenure in West Virginia, she focused on providing customer support and assistance, further enhancing her expertise in customer service.
Education and Expertise
Kristen Hainkel earned her Bachelor of Arts (BA) degree in Print Journalism from Marshall University, completing her studies from 2007 to 2011. This educational background has equipped her with strong communication skills and a foundation in media and journalism.