Kristie Sullenberger
About Kristie Sullenberger
Kristie Sullenberger is an IT Team Manager specializing in Infrastructure Contact Center Solutions at Highmark Inc., where she has worked since 2019. She previously held roles as a Lead Business Analyst and CSO Business Consultant at United Concordia Dental for a total of ten years.
Current Role at Highmark
Kristie Sullenberger serves as the IT Team Manager for Infrastructure Contact Center Solutions at Highmark Inc. She has held this position since 2019, contributing to the organization for five years. In this role, she oversees the management of IT infrastructure related to contact center solutions, ensuring efficient operations and support for the company's communication systems.
Previous Experience at United Concordia Dental
Prior to her current role, Kristie Sullenberger worked at United Concordia Dental for a total of ten years. She served as a Lead Business Analyst from 2014 to 2019, where she focused on analyzing business processes and improving operational efficiency. Before that, she was a CSO Business Consultant from 2009 to 2014, providing strategic insights and support to enhance customer service operations.
Education and Qualifications
Kristie Sullenberger obtained her Associate's degree from HACC, Central Pennsylvania's Community College. This educational background provided her with foundational knowledge and skills that support her career in IT management and business analysis.
Professional Background
Kristie Sullenberger has a diverse professional background, primarily in the healthcare and IT sectors. Her experience spans over a decade, with significant roles in business analysis and IT management. She has developed expertise in infrastructure solutions and customer service operations throughout her career.