Kristina K Szmul
About Kristina K Szmul
Kristina K Szmul serves as the Lead Client Manager at Highmark Inc., where she has worked since 2020. With a robust background in client management and product consulting, she has over two decades of experience in the healthcare industry, primarily with Highmark Inc.
Current Role at Highmark Inc.
Kristina K Szmul serves as the Lead Client Manager at Highmark Inc., a position she has held since 2020. In this role, she is responsible for managing client relationships and ensuring the delivery of health and productivity solutions. Her focus includes coordinating strategic activities across various internal departments to meet client needs effectively. Szmul's experience in this position builds on her extensive background in client management and product consulting.
Previous Experience at Highmark Inc.
Prior to her current role, Kristina K Szmul held several positions at Highmark Inc. She worked as a Senior Client Manager from 2000 to 2014, where she developed strong client relationships. Szmul also served as a Senior Product Consultant from 2014 to 2016, focusing on marketing strategies. Her career at Highmark began as a Member Services Representative in 1992, and she progressed through various roles, including System Analyst and Account Service Manager.
Education and Expertise
Kristina K Szmul holds a Master of Business Administration (MBA) from Duquesne University, which she completed from 1992 to 1996. She also earned a Bachelor of Business Administration (BBA) in Marketing from Robert Morris University, studying from 1988 to 1991. Her educational background supports her expertise in client management and product consulting, equipping her with the skills necessary to interface with clients and implement effective solutions.
Skills and Competencies
Kristina K Szmul possesses strong skills in defining issues and making decisions that require collaboration across multiple departments. She is recognized for her ability to ensure timely communication of decisions and completion of action items. Szmul has a proven track record in interfacing with both external and internal clients, leveraging her strong verbal, leadership, organizational, and problem-solving skills to facilitate successful outcomes.
Professional Background
With a career spanning over two decades in the health solutions industry, Kristina K Szmul has developed extensive experience in coordinating strategic, cross-functional activities. Her work has involved selling and implementing health and productivity solutions, demonstrating her capability in managing complex client needs. Szmul's background includes significant roles at Highmark Inc. and HM Health Solutions, contributing to her comprehensive understanding of the industry.