Lacey Parsons
About Lacey Parsons
Lacey Parsons serves as a Senior Client Manager at Highmark Blue Cross Blue Shield, where she has worked since 2011. She manages a portfolio of large employer groups and conducts open enrollment meetings while ensuring compliance with relevant laws.
Work at Highmark
Lacey Parsons has served as a Senior Client Manager at Highmark Blue Cross Blue Shield since 2011. In her role, she conducts open enrollment meetings and presents benefit changes to clients and brokers. She manages a portfolio of 65 large employer groups, focusing on both fully insured and Administrative Services Only (ASO) clients. Parsons collaborates with internal departments to support wellness programs and implement cost-controlling methods.
Client Management Responsibilities
In her position, Lacey Parsons is responsible for analyzing reports for large ASO clients to enhance service delivery. She ensures compliance with state and federal laws and mandates in her consultative role. Her responsibilities include regularly communicating updates regarding the Affordable Care Act to clients, ensuring they remain informed about relevant changes and requirements.
Experience and Tenure
Lacey Parsons has accumulated 13 years of experience at Highmark Blue Cross Blue Shield. Her extensive tenure has equipped her with a deep understanding of client management within the health insurance sector. This experience allows her to effectively address the needs of large employer groups and navigate the complexities of health benefits.