Laura Mc Cabe
About Laura Mc Cabe
Laura McCabe is a Customer Care Advocate at Highmark Inc., specializing in dental claims for military families under the Tricare Dental Program. She has a diverse background in customer service and marketing, with previous roles at AFSCME, Acosta Sales and Marketing Co, and PHEAA.
Work at Highmark
Laura McCabe currently serves as a Customer Care Advocate at Highmark Inc. since 2021. In this role, she operates within the Government Business Unit, specifically managing dental claims for military families under the Tricare Dental Program. Her responsibilities include providing support and assistance to clients, ensuring that their claims are processed efficiently and accurately. McCabe's tenure at Highmark has allowed her to leverage her previous experience in customer service and claims management.
Previous Employment Experience
Before joining Highmark, Laura McCabe held several positions in various organizations. She worked as an Executive Treasurer at AFSCME for one month in 2012 in Harrisburg, PA. Prior to that, she was a Category Development Manager at Acosta Sales and Marketing Co from 2006 to 2008 in the Baltimore/Washington area. Additionally, she served as a Loan Counselor at PHEAA from 2018 to 2021 in Harrisburg, PA. McCabe's diverse work history includes experience with four different Pennsylvania government agencies.
Education and Expertise
Laura McCabe completed her high school education at Mechanicsburg Area Senior High School, earning her High School Diploma from 1998 to 2001. She furthered her education at Virginia Tech, where she studied Marketing Management and Global Business, obtaining a Bachelor of Science degree from 2001 to 2005. Additionally, she participated in a Summer Study Abroad program at Télécom SudParis in 2005, which lasted for 11 months. This educational background has equipped her with skills relevant to her current role in customer care and claims management.
Entrepreneurial Ventures
In her teenage years, Laura McCabe demonstrated entrepreneurial skills by owning a small fashion accessory business. This early venture reflects her interest in business and management, which she later pursued academically. Her experience as a young entrepreneur may have contributed to her understanding of customer service and business operations in her subsequent professional roles.
Interest in Financial Markets
Laura McCabe has a strong passion for investing in the stock market, indicating her interest in financial markets. This personal interest may complement her professional skills in customer care and claims management, as it showcases her analytical abilities and understanding of market dynamics.