Leslie Stokan
About Leslie Stokan
Leslie Stokan serves as the Director of Clinical Performance Measures and Outcomes at Highmark Inc., where she has worked for 22 years. She holds a Bachelor of Science in Registered Nursing from LaRoche College and a Master's degree in Nursing Education from Duquesne University.
Work at Highmark
Leslie Stokan has been with Highmark Inc. since 2002, serving as the Director of Clinical Performance Measures and Outcomes for 22 years. In this role, she coordinates the retrieval and abstraction of over 30,000 medical records annually. Stokan operationalizes annual HEDIS reporting for more than 20 Commercial, Medicare, and State products across three regions. She directs large projects focused on outcome and process improvement activities and leads a team responsible for auditing processes to meet NCQA accreditation, CMS, and State quality metrics requirements.
Education and Expertise
Leslie Stokan earned her Bachelor of Science in Registered Nursing from LaRoche College, where she studied from 1988 to 1990. She furthered her education at Duquesne University, obtaining a Master's degree in Nursing Education from 1990 to 1994. Stokan has developed a growing knowledge of CAHPS and related member enrollee surveys, including analysis and intervention planning, which enhances her expertise in clinical performance measures.
Background
Leslie Stokan's professional background is rooted in nursing and clinical performance management. With over two decades of experience at Highmark Inc., she has built a career focused on improving healthcare quality and outcomes. Her work involves coordinating extensive medical record reviews and ensuring compliance with various quality metrics and accreditation standards.
Achievements
Throughout her tenure at Highmark, Leslie Stokan has successfully coordinated the review process for clinical quality of care issues and related corrective action plans. Her leadership in managing large projects related to outcome and process improvement has contributed to the organization's ability to meet critical healthcare quality standards.