Linda Probola
About Linda Probola
Linda Probola serves as Supervisor of Member Service at Highmark Inc., a position she has held since 2002. She earned a Bachelor's Degree in Marketing from the University of Pittsburgh.
Work at Highmark
Linda Probola has been employed at Highmark Inc. since 2002, where she holds the position of Supervisor in the Member Service department. Over her 22 years with the organization, she has contributed to the development and implementation of member service strategies, ensuring high-quality support for members. Her role involves overseeing team operations, managing member inquiries, and enhancing service delivery.
Education and Expertise
Linda Probola earned her Bachelor’s Degree in Marketing from the University of Pittsburgh. This educational background has equipped her with the skills necessary to understand market dynamics and customer needs, which she applies in her supervisory role at Highmark. Her expertise in marketing principles supports her efforts in improving member service experiences.
Background
Linda Probola has a long-standing career in the member service sector, with a focus on the healthcare industry through her work at Highmark Inc. Her extensive experience in member services has provided her with a deep understanding of member needs and the operational challenges within the industry. This background informs her approach to leadership and team management.