Lisa Morgan

Lisa Morgan

Customer Service Representative @ Highmark

About Lisa Morgan

Lisa Morgan is a Customer Service Representative at Highmark Inc. in Erie, Pennsylvania, where she has worked since 2015. She studied Illustration at Rocky Mountain College of Art + Design and has previous experience as an operator at Verizon.

Work at Highmark

Lisa Morgan has been employed at Highmark Inc. as a Customer Service Representative since 2015. She has accumulated nine years of experience in this role, providing support and assistance to customers in the Erie, Pennsylvania area. Her responsibilities include addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Education and Expertise

Lisa Morgan studied at Rocky Mountain College of Art + Design (RMCAD) from 2014 to 2015, where she focused on Illustration for one year. Additionally, she attended Indiana University of Pennsylvania from 1987 to 1989 for two years. Her educational background contributes to her skills in customer service and communication.

Background

Before her tenure at Highmark, Lisa Morgan worked at Verizon as an operator from 1999 to 2006 for seven years. This experience provided her with a foundation in customer service and telecommunications, enhancing her ability to assist customers effectively in her current role.

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