Lucy Dillon
About Lucy Dillon
Lucy Dillon is a Patient Centered Medical Home Care Coordinator with over 30 years of experience in the healthcare industry. She holds a BSN from the University of Pittsburgh and a Master's degree in Human Resources Management from La Roche College, and has worked in various nursing and management roles throughout her career.
Work at Highmark
Lucy Dillon has been employed at Highmark Health since 2014, serving as a Patient Centered Medical Home Care Coordinator. In this role, she focuses on coordinating care for patients to enhance their healthcare experience. Prior to this position, she worked as a case manager at Highmark Blue Cross Blue Shield from 2004 to 2009, where she gained valuable experience in managing patient cases and healthcare plans.
Current Role at Allegheny General Hospital
Lucy Dillon has been a Staff Nurse in the step-down cardiac unit at Allegheny General Hospital since 1988. With 36 years of experience in this role, she has developed a strong clinical background in cardiology and medical/surgical nursing. Her extensive experience in a hospital setting contributes to her expertise in patient care and recovery.
Education and Expertise
Lucy Dillon holds a Bachelor of Science in Nursing (BSN) from the University of Pittsburgh, which she completed from 1980 to 1984. She also earned a Master's degree in Human Resources Management/Personnel Administration from La Roche College, studying from 1990 to 1995. Her educational background supports her roles in healthcare management and patient care.
Healthcare Experience
With over 30 years of experience in the healthcare industry, Lucy Dillon has developed expertise in various areas including health and wellness, condition management, population management, healthcare insurance, and Medicare. Her diverse experience allows her to effectively address the needs of patients and navigate the complexities of healthcare systems.