Maelissa Gould
About Maelissa Gould
Maelissa Gould serves as the Director of Provider Experience at Highmark Inc. since 2018, bringing extensive experience in communications and healthcare management from her previous roles at UPMC and other organizations.
Work at Highmark
Maelissa Gould has served as the Director of Provider Experience at Highmark Inc. since 2018. In this role, she focuses on enhancing the interactions and relationships between healthcare providers and the organization. Her position is critical in ensuring that providers have a positive experience while working with Highmark, contributing to the overall quality of healthcare services in the Greater Pittsburgh Area.
Education and Expertise
Maelissa Gould earned a Bachelor of Arts degree in Communications and Writing from Geneva College, where she studied from 2001 to 2005. This educational background has equipped her with strong communication skills that are essential in her roles within the healthcare sector. Her expertise in communications has been a significant asset throughout her career in various organizations.
Background
Before joining Highmark, Maelissa Gould held several positions in the healthcare and financial services sectors. She worked at UPMC in various capacities, including Staff Associate at the Center for Inclusion and Marketing Communications Manager. Additionally, she served as a Communications Specialist at Children's Hospital of Pittsburgh and as Director of Market Development and Physician Practice Administration at WVU Medicine.
Career Progression
Maelissa Gould's career includes diverse roles that demonstrate her growth in the healthcare field. She began her career as a Marketing Specialist at PNC Financial Services Group and transitioned to UPMC, where she held multiple positions, including Manager of Practice Transitions. Her experience spans over a decade, showcasing her ability to adapt and excel in different roles within the industry.