Manda Pierce
About Manda Pierce
Manda Pierce is a Senior Technical Business Analyst at Highmark Inc., where she has worked since 2016. She has held various positions within the company, including roles in technical support and customer service, and has a background in cosmetology.
Work at Highmark
Manda Pierce has been employed at Highmark Inc. in various capacities since 2009. She began her career as a Customer Service Representative, serving for two years until 2011. Following this role, she transitioned to a Technical Support Specialist position from 2011 to 2012. Manda then advanced to the role of Associate Business Technical Analyst, where she worked for three years from 2012 to 2015. In 2015, she became a Business Technical Analyst for one year. Since 2016, she has held the position of Senior Technical Business Analyst, contributing to the organization for eight years.
Education and Expertise
Manda Pierce completed her secondary education at South Williamsport Aea Jr/Sr High School, where she studied from 1995 to 2000. She later attended Empire Beauty School-Harrisburg, earning a degree in Cosmetology from 2005 to 2007. This educational background has equipped her with a diverse skill set, which she has applied throughout her career in technical business analysis and customer service.
Background
Manda Pierce's professional journey began in customer service, where she developed foundational skills that supported her transition into technical roles. Her experience at Highmark Inc. spans over a decade, during which she has progressed through various positions, demonstrating her adaptability and commitment to the organization. Her tenure at Highmark reflects a consistent focus on technical analysis and support.
Career Progression
Manda Pierce's career at Highmark Inc. showcases a clear trajectory of growth and increased responsibility. Starting as a Customer Service Representative, she gained valuable insights into client interactions. Her subsequent roles, including Technical Support Specialist and various analyst positions, highlight her ability to leverage technical knowledge in business contexts. This progression illustrates her dedication to professional development within the company.