Maureen Ness

Maureen Ness

It Systems Analyst @ Highmark

About Maureen Ness

Maureen Ness is an IT Systems Analyst with over 25 years of experience in the healthcare and insurance industries. She currently works at Highmark and has a background in business analysis, collaborating with diverse teams to develop effective business solutions.

Work at Highmark

Maureen Ness has been employed at Highmark as an IT Systems Analyst since 2003. In her role, she collaborates with a diverse team that includes customers, application developers, architects, and project management. She focuses on designing quality business solutions and participates in all phases of project testing, including unit, system, integration, and User Acceptance Testing (UAT). Her extensive experience in the healthcare and insurance industries contributes to her ability to analyze data effectively and identify business problems, trends, and opportunities for process improvements.

Previous Experience at Ajilon

Before her tenure at Highmark, Maureen Ness worked as a Business Analyst at Ajilon from 2002 to 2003. During this one-year period, she gained valuable experience in analyzing business processes and identifying areas for improvement. This role helped her develop skills that she has carried into her current position, enhancing her ability to translate business needs into detailed requirements and functional designs for new applications.

Education and Expertise

Maureen Ness earned her Bachelor of Science (B.S.) degree in Business Administration with a focus on Marketing from Millersville University, where she studied from 1983 to 1987. Her educational background laid the foundation for her extensive career in systems analysis within the healthcare and insurance sectors. With over 25 years of experience, she has developed expertise in systems analysis, implementation, and software testing.

Professional Skills and Responsibilities

In her role as an IT Systems Analyst, Maureen Ness is responsible for documenting root cause analysis and corrective action plans to address issues. She translates business needs into high-quality requirements and functional designs for new applications. Her analytical skills enable her to identify business problems and opportunities for process improvements, making her a valuable asset to her team.

Career Aspirations

Maureen Ness is currently seeking a part-time position of 30 hours per week in systems analysis and implementation, software testing, or related areas. Her desire for a part-time role reflects her commitment to continuing her professional development while balancing other responsibilities.

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