Michael Leiper
About Michael Leiper
Michael Leiper serves as the Director of Government Quality Programs at Highmark, a position he has held since 2019. He has extensive experience in project management and application architecture, having worked in various roles at Highmark since 2003.
Current Role at Highmark
Michael Leiper serves as the Director of Government Quality Programs at Highmark, a position he has held since 2019. In this role, he is responsible for overseeing quality initiatives related to government programs, ensuring compliance with regulations and enhancing service delivery. His work involves strategic planning and the implementation of quality improvement measures that align with organizational goals.
Previous Experience at Highmark
Leiper has an extensive history with Highmark, having held multiple roles since 2003. He worked as a Senior Application Analyst/Project Lead from 2003 to 2007, followed by four years as an Application Architect from 2007 to 2011. After a year as a Project Manager in 2011, he transitioned to a Senior Integration Analyst role from 2012 to 2019. Throughout these positions, he contributed to various projects that enhanced the organization's operational efficiency.
Education and Expertise
Michael Leiper earned his MBA from the University of Pittsburgh's Joseph M. Katz Graduate School of Business, completing his studies from 2004 to 2006. His educational background in business has equipped him with the skills necessary for strategic project management and organizational analysis, which he applies in his current and previous roles.
Project Consulting and Strategic Initiatives
In his current role, Leiper provides project consulting support for strategic initiatives that impact Highmark's marketing function. He has analyzed and recommended changes to the marketing organization's processes, technology, and structure, presenting findings to senior leadership. His efforts aim to optimize marketing operations and improve overall effectiveness.
Collaboration with Consulting Firms
Leiper coordinated with consultants from Booz & Co, Accenture, and local Pittsburgh firms for the implementation of the UNICA Marketing Operations software application. This collaboration involved managing the integration of external expertise to enhance the marketing capabilities of Highmark, demonstrating his ability to lead complex projects involving multiple stakeholders.