Michele A.
About Michele A.
Michele A. is a Principal Business Process Engineer at Highmark Inc., with over 10 years of experience in process improvement and optimization across various sectors. She has held multiple engineering and management roles at notable companies, including United States Steel Corporation and Allegheny Health Network, and holds both a Bachelor's degree in Chemistry and an MBA.
Work at Highmark
Currently, Michele A. serves as the Principal Business Process Engineer at Highmark Inc., a position held since 2023. Prior to this role, Michele worked as a Lead Business Process Engineer from 2019 to 2020 and as a Program Manager from 2020 to 2023. In these roles, Michele focused on growth initiatives within the Government Markets segment and contributed to the development of a capability library that includes baseline offerings such as products and models of care. Michele utilizes Lean Six Sigma methodologies to enhance operational excellence and achieve strategic goals within the organization.
Education and Expertise
Michele A. holds a Bachelor’s Degree in Chemistry from PennWest Clarion, where studies were completed from 1998 to 2002. Additionally, Michele earned a Master of Business Administration (M.B.A.) from Point Park University, studying from 2009 to 2012. Michele has over 10 years of experience in process improvement and optimization, with a focus on areas such as quality and testing, policy and governance, and data and analytics. Michele is also a certified Lean Six Sigma Master Black Belt, which supports a commitment to operational excellence.
Background
Michele A. began a career in engineering with a summer internship at United States Steel Corporation in 2001. Following this, Michele worked as an Assistant Engineer Scientist at R. J. Lee Group, Inc. from 2002 to 2005. Michele continued at United States Steel Corporation in various roles, including Research Engineer and Process Engineer, from 2005 to 2015. After a brief tenure as a Process Excellence Specialist, Michele transitioned to the role of Senior Business Process Engineer at Allegheny Health Network from 2016 to 2017.
Achievements
Throughout a career spanning over two decades, Michele A. has contributed significantly to various organizations, particularly in the field of process improvement. Michele has coached, mentored, and trained others in Lean Six Sigma and change management concepts, empowering teams to achieve continuous improvement. Michele's work in creating a capability library at Highmark Inc. aims to facilitate growth assessment and market activation, demonstrating a commitment to strategic development and operational efficiency.