Michele Suggs
About Michele Suggs
Michele Suggs is a Senior Client Manager at Highmark Inc. with over twenty years of experience in customer relations and management roles across various companies, including HealthAmerica and Tyco Electronics.
Current Role at Highmark
Michele Suggs serves as a Senior Client Manager at Highmark Inc. in Camp Hill, PA. She has held this position since 2017, contributing to the company's client management strategies. In her role, she emphasizes superior service delivery to both internal and external customers, while also focusing on achieving company-defined sales objectives. Her extensive experience in customer relations enhances her effectiveness in this position.
Previous Experience at HealthAmerica
Michele Suggs has a significant history with HealthAmerica, where she worked for over a decade in various roles. She served as an Account Executive and Implementation Manager from 2007 to 2008, and as an Account Manager for the Mid Market Region from 2003 to 2006. Additionally, she held the position of Strategic Account Manager from 2001 to 2014. This extensive experience provided her with a deep understanding of account management and customer relations.
Professional Background at Tyco Electronics
Prior to her tenure at HealthAmerica, Michele Suggs worked at Tyco Electronics as a Customer Program Manager from 1997 to 2001. This role contributed to her development in customer service and program management, further enhancing her skills in managing customer relationships and program execution.
Educational Background
Michele Suggs holds a Bachelor's degree in Business Management from Albright College, which she completed from 2002 to 2006. She also studied Business Administration at Penn State University, earning an Associate's degree from 1997 to 2001. Additionally, she received Sales Training from Carnegie Mellon University in 1993. Her educational background supports her extensive career in customer-related roles.
Skills and Personal Attributes
Michele Suggs possesses strong customer relations and communication skills, which are critical in her roles. She is diligent in meeting deadlines and is known for maintaining a positive attitude. Her leadership skills and commitment to continuing education and development are notable aspects of her professional demeanor. She is described as having a driven personality, emphasizing self-motivation in her career.