Michelle B Fiehrer
About Michelle B Fiehrer
Michelle B. Fiehrer serves as the Director of Market Facing Analytics at Highmark Inc., where she has worked since 2019. With extensive experience in data mining and operational reporting, she has held various leadership roles in the healthcare sector, demonstrating expertise in clinical, operational, and financial systems.
Work at Highmark
Michelle B Fiehrer has served as the Director of Market Facing Analytics at Highmark Inc. since 2019. In this role, she focuses on leveraging data analytics to enhance market strategies and improve decision-making processes. Her responsibilities include overseeing the analysis of market trends and consumer behavior to inform business strategies. Fiehrer's expertise in data mining and assurance plays a crucial role in ensuring the integrity of the data used for these analyses.
Previous Experience in Healthcare Analytics
Before joining Highmark, Michelle worked at naviHealth as the Director of Operations Strategy from 2016 to 2018. In this position, she was responsible for developing operational strategies to optimize healthcare delivery. Prior to that, she held the role of System Director, Quality Intelligence at Allegheny Health Network from 2010 to 2016, where she focused on improving quality metrics and operational reporting. Her extensive background in healthcare analytics has equipped her with a comprehensive understanding of operational, clinical, and financial systems.
Education and Expertise
Michelle B Fiehrer earned a Bachelor of Science in Accounting from Penn State University. Her educational background laid the foundation for her expertise in financial planning and business intelligence. She has developed significant skills in data mining, data assurance, and innovative operational reporting, which are essential for enhancing the efficiency of healthcare operations.
Project Management and Software Implementation
Throughout her career, Michelle has demonstrated strong project management capabilities, successfully leading various special projects. Her experience includes managing complex initiatives that require organizational skills and leadership. Additionally, she possesses significant experience in software implementation, showcasing her ability to oversee the deployment of new software systems within healthcare organizations.
Career Progression in Healthcare Finance
Michelle's career in healthcare finance includes roles such as Finance Coordinator for Special Projects at Mercy Hospital from 1991 to 2001 and Director of Finance Operations at UPMC from 2006 to 2010. These positions contributed to her extensive knowledge of financial operations within healthcare settings, further enhancing her qualifications for her current role at Highmark.