Nicholas Moriello
About Nicholas Moriello
Nicholas Moriello serves as the President of Highmark Blue Cross Blue Shield Delaware, where he has worked since 2018. He has a strong background in health insurance and human-centered design, and under his leadership, the organization has achieved significant membership growth and client retention.
Work at Highmark
Nicholas Moriello serves as the President of Highmark Blue Cross Blue Shield Delaware, a position he has held since 2018. Under his leadership, Highmark Delaware achieved an all-time high enrollment of 640,000 members, representing 64% of the state's eligible population. He has successfully maintained a 100% client retention rate, surpassing the goal of 93%, and has met 'New to Blue' sales targets across all market segments. Moriello's tenure has also seen Highmark Delaware recognized as one of the Top Places to Work in the USA for 2023 and 2024.
Education and Expertise
Nicholas Moriello has a diverse educational background. He studied at Wharton Executive Education, enhancing his leadership skills. He also holds a Bachelor of Arts in Management from DeSales University. Additionally, he achieved Practitioner Certification in Human-Centered Design from LUMA Institute and completed studies in Health Insurance at The American College of Financial Services, where he earned the Registered Health Underwriter (RHU) designation.
Background
Before joining Highmark, Nicholas Moriello worked at Savoy Associates as President HIA and served as Interim CEO of Ascela from 2016 to 2018. His experience in the healthcare sector spans various roles, contributing to his comprehensive understanding of health insurance and market dynamics. His leadership at Highmark Delaware has significantly impacted the organization’s market presence and member engagement.
Achievements
During his leadership at Highmark Delaware, Nicholas Moriello achieved a 62.5% overall market membership share across all healthcare segments. In 2023, he generated $99 million in margin/cash reserves on total revenue of $2.6 billion. His efforts have led to Highmark receiving a perfect score on the Human Rights Campaign's Corporate Equality Index for four consecutive years. Additionally, he played a key role in launching a Medicare Advantage product in collaboration with Bayhealth and ChristianaCare.