Pamela Garza
About Pamela Garza
Pamela Garza is a Customer Service Advocate at Highmark Inc., where she has worked since 2015. She studied Italian Language and Literature at the College of DuPage and has a background in horticulture and engineering from West Chicago Community High School.
Work at Highmark Inc.
Pamela Garza has been employed at Highmark Inc. since 2015, serving as a Customer Service Advocate. In this role, she engages with customers to address inquiries and provide support regarding various services offered by the company. Her tenure at Highmark spans over nine years, during which she has developed a comprehensive understanding of customer needs and company policies.
Previous Experience at PNC
Prior to her current position, Pamela Garza worked at PNC from 2012 to 2014 as an Online Banking representative. During her two years in this role, she assisted customers with online banking services, ensuring they received the necessary support to navigate digital banking platforms effectively. Her experience at PNC contributed to her skills in customer service and technical support.
Education Background
Pamela Garza studied at the College of DuPage, focusing on Italian Language and Literature from 1999 to 2000. She completed a one-year program that enhanced her proficiency in the Italian language. Earlier, she attended West Chicago Community High School from 1978 to 1982, where she studied Horticulture and Engineering. This educational background provided her with diverse knowledge and skills applicable in various fields.