Paula Mc Carthy

Paula Mc Carthy

Client Manager @ Highmark

About Paula Mc Carthy

Paula McCarthy is a Client Manager at Highmark Inc., where she has worked since 2016, focusing on client satisfaction and retention. With 28 years of experience in sales and a Bachelor's degree in Business Administration from Millersville University, she employs a consultative approach to enhance management decisions in healthcare.

Work at Highmark

Paula McCarthy has been employed at Highmark Inc. as a Client Manager since 2016. In her role, she serves as a liaison between existing clients and the organization, focusing on enhancing client satisfaction and retention. Her responsibilities include utilizing a consultative and strategic approach to improve management decisions within the healthcare sector.

Education and Expertise

Paula McCarthy earned her Bachelor's degree in Business Administration from Millersville University of Pennsylvania, where she studied from 1984 to 1988. Her educational background supports her extensive experience in sales and client management, equipping her with the necessary skills to develop and maintain strong client relationships.

Background

With 28 years of experience in sales, Paula McCarthy has developed a strong focus on client relationship management. Her career has been dedicated to understanding client needs and enhancing their overall experience. This extensive background has positioned her as a knowledgeable professional in the healthcare industry.

Client Relationship Management

Paula McCarthy employs a consultative and strategic approach to client relationship management. This methodology allows her to effectively address client concerns and improve management decisions in healthcare. Her focus on client satisfaction and retention has been a key aspect of her role at Highmark.

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