Philip Ferland
About Philip Ferland
Philip Ferland serves as the Director of Client Management at Highmark Inc., a position he has held since 2013 in Pittsburgh, Pennsylvania. Previously, he worked as a Senior Client Manager at Highmark Blue Cross Blue Shield from 2008 to 2013.
Work at Highmark
Philip Ferland serves as the Director of Client Management at Highmark Inc., a position he has held since 2013. In this role, he oversees client relationships and management strategies, contributing to the company's focus on customer satisfaction and service excellence. His tenure at Highmark Inc. spans over 11 years, during which he has played a key role in enhancing client engagement and retention in Pittsburgh, Pennsylvania.
Previous Experience at Highmark Blue Cross Blue Shield
Before his current role, Philip Ferland worked at Highmark Blue Cross Blue Shield as a Senior Client Manager from 2008 to 2013. During this five-year period, he was responsible for managing client accounts and ensuring that client needs were met effectively. His experience in this position laid the groundwork for his advancement to Director of Client Management at Highmark Inc.
Professional Background
Philip Ferland has a solid background in client management within the healthcare sector. His career at Highmark and Highmark Blue Cross Blue Shield highlights his expertise in client relations and account management. His roles have involved strategic planning, client communication, and service delivery, which are essential for maintaining strong client partnerships.