Raheem Potter
About Raheem Potter
Raheem Potter is an IT Infrastructure Analyst at Highmark Inc., where he has worked for 24 years. He holds a Bachelor's degree in Information Technology Cyber Security from Central Penn College and possesses extensive experience in IT infrastructure analysis and customer service.
Work at Highmark
Raheem Potter has been employed at Highmark Inc. since 2000, serving as an IT Infrastructure Analyst for 24 years. In this role, he has developed extensive experience in IT infrastructure analysis, focusing on enterprise network intrusion detection and identity management. Additionally, he has worked as a Command Center Processing Analyst during his tenure, contributing to the overall efficiency and security of Highmark's IT operations.
Education and Expertise
Raheem Potter's educational background includes a Bachelor's degree in Information Technology Cyber Security from Central Penn College, where he studied from 2002 to 2005. He also attended HACC, Central Pennsylvania's Community College, earning a Certificate of Completion in Novell Networking in 1995. His studies at the Computer Learning Network culminated in a Computer Operations Diploma. Potter's expertise encompasses enterprise network intrusion detection, identity management, and technical help desk support.
Background
Raheem Potter's early education includes an Academic Diploma from John Harris High School, which he completed from 1988 to 1991. He began his career in the IT field at Rite Aid Corp. Information Technology Center as a Tape Librarian from 1997 to 1998. He later worked as a student at Central Penn College from 2002 to 2005, gaining practical experience while pursuing his degree.
Professional Experience
With over two decades of experience in IT infrastructure analysis, Raheem Potter has developed a strong background in logistics and production mainframe monitoring. His role at Highmark Inc. has allowed him to refine his skills in customer service and technical support, ensuring effective communication and assistance for users. His diverse work history also includes relevant positions that have contributed to his comprehensive understanding of IT systems.