Renee Evans
About Renee Evans
Renee Evans is a Business Platform Resource Manager specializing in enrollment at HM Health Solutions, where she has worked since 2016. With extensive experience at Highmark Inc., she has established best practices in issue triaging and defect reduction, and has successfully led project teams contributing to significant account growth.
Work at Highmark
Renee Evans has a long-standing career at Highmark Inc., where she has held multiple roles since 2000. She began as a Technical Business Analyst and progressed to Lead Technical Analyst until 2007. From 2007 to 2014, she served as the Business Platform Resource Manager for Claims. In 2012, she briefly took on the role of Program Manager. Since 2014, she has been working as the Business Platform Resource Manager for Enrollment. In her current position, she has led significant projects, including the conversion and migration of enrollment data for major clients such as Minnesota, AmeriHealth New Jersey, and Independence Blue Cross.
Education and Expertise
Renee Evans has demonstrated expertise in project management and business analysis throughout her career. She played a key role in establishing best practices for production issue triaging, root cause analysis, and defect reduction across various platforms. Her experience includes transitioning teams from Waterfall to Agile methodologies, managing six scrum teams effectively. Additionally, she participated in the establishment of the Lean organizational structure at Highmark Inc., which contributed to her earning a Six Sigma Yellow Belt.
Background
Renee Evans has spent over two decades in the healthcare sector, primarily with Highmark Inc. and its affiliated organizations. Her career trajectory reflects a strong focus on improving operational efficiencies and enhancing project delivery processes. She has worked in various capacities, gaining extensive knowledge in claims processing, enrollment management, and quality assurance. Her experience spans both technical and managerial roles, allowing her to develop a comprehensive understanding of business operations within the healthcare industry.
Achievements
Throughout her career, Renee Evans has achieved notable outcomes in her roles at Highmark Inc. She successfully led multiple core project teams in a program manager capacity, contributing to large account growth through strategic affiliations with BCBS plans. Her initiatives in developing business rules and quality assurance processes resulted in the lowest defect inventory recorded in a three to four-year history. These accomplishments underscore her commitment to operational excellence and effective project management.