Rob Sweger
About Rob Sweger
Rob Sweger is a Network Engineer I at Highmark Blue Shield, where he has worked since 1991. He specializes in NICE call recording and Virtual Hold adjuncts, and supports Avaya infrastructure across multiple sites in Pennsylvania and the USA.
Work at Highmark
Rob Sweger has been employed at Highmark Blue Shield since 1991, serving as a Network Engineer I for 33 years. His role involves managing and supporting various network systems and technologies, primarily focusing on NICE call recording and Virtual Hold adjuncts. His extensive experience at Highmark has allowed him to develop a deep understanding of network engineering within the healthcare sector.
Education and Expertise
Rob Sweger studied at the Electronic Institute of Harrisburg, where he focused on Electrical, Electronics, and Communications Engineering. He earned an Associate's degree in Electronic Technologies, completing his studies from 1971 to 1973. This educational background provides him with a solid foundation in the technical aspects of network engineering.
Background
Rob Sweger has spent his entire professional career at Highmark Blue Shield, based in Camp Hill, Pennsylvania. His long tenure reflects his commitment to the organization and the network engineering field. He has gained significant experience in supporting Avaya H.323 and SIP infrastructure, as well as PBX and AES systems across multiple sites in Pennsylvania and the USA.
Technical Skills
In his role as a Network Engineer I, Rob Sweger supports a range of technologies, including NICE call recording systems and Virtual Hold adjuncts. He is proficient in managing Avaya H.323 and SIP SM/SSM/PBX/AES infrastructure, contributing to the operational efficiency of network services across various locations.