Sharon Woodward
About Sharon Woodward
Sharon Woodward serves as the Lead Knowledge Strategy Analyst at Highmark Inc. and has been a Group Fitness Instructor at Crunch Fitness since 2019, bringing extensive experience in process documentation and strategic knowledge sharing.
Work at Highmark
Sharon Woodward currently serves as the Lead Knowledge Strategy Analyst at Highmark Inc., a position she has held since 2021. In this role, she leads the creation of documentation that reflects changes resulting from corporate initiatives and regulatory findings. She ensures that process documentation complies with corporate legal requirements and supports group relations. Additionally, she collaborates with global process owners to develop key strategies aimed at enhancing customer success initiatives. Woodward also establishes formal review and governance processes to maintain content quality and accuracy within the organization.
Experience at Highmark Inc.
Prior to her current role, Sharon Woodward worked at Highmark Inc. for 34 years, starting in 1987 and concluding in 2021. During her tenure, she held the position of Supervisor, where she gained extensive experience in managing teams and processes. Her long-standing commitment to the organization has equipped her with a deep understanding of its operations and strategic objectives.
Current Role at Crunch Fitness
In addition to her position at Highmark, Sharon Woodward has been a Group Fitness Instructor at Crunch Fitness since 2019. Based in Harrisburg, Pennsylvania, she has contributed to the fitness community for five years, providing instruction and guidance to individuals seeking to improve their health and fitness levels.
Education and Expertise
Sharon Woodward earned her Bachelor of Arts (BA) degree from the University of Pittsburgh. Her educational background, combined with her extensive professional experience, has provided her with the skills necessary to excel in her roles at Highmark Inc. and Crunch Fitness. Her expertise includes knowledge strategy, process documentation, and customer success initiatives.