Stacie Merritt
About Stacie Merritt
Stacie Merritt is a Provider Service Associate at Highmark Inc., where she has worked since 2022. She has a background in psychology and business, holding a Bachelor of Science from Fairmont State University and an MBA from Salem International University.
Work at Highmark
Stacie Merritt has been employed at Highmark Inc. since 2021. She holds the position of Customer Service Advocate, where she has contributed for three years. In 2022, she transitioned to the role of Provider Service Associate, working remotely. Her responsibilities in both roles involve engaging with clients and providers to ensure effective communication and service delivery.
Education and Expertise
Stacie Merritt earned her Master of Business Administration (MBA) from Salem International University, completing her studies in 2011. Prior to this, she obtained a Bachelor of Science in Psychology from Fairmont State University, graduating in 1995. Her educational background provides her with a strong foundation in both business principles and psychological concepts, enhancing her capabilities in customer service and provider relations.
Background
Before joining Highmark, Stacie Merritt worked as a WV Child Assessor at the National Institute for Early Education Research (NIEER) from 2016 to 2018. In this role, she assessed children’s developmental progress. Additionally, she served as a Contracted Long Term Substitute for the Ritchie County Board of Education during the same period, contributing to educational settings.
Professional Experience
Stacie Merritt has accumulated diverse professional experience over the years. Her roles have included working in educational assessment and customer service. Her time at NIEER and the Ritchie County Board of Education provided her with insights into child development and educational practices, while her current roles at Highmark focus on provider services and customer advocacy.