Stacy L. Lucas

Stacy L. Lucas

Senior Business Process Analyst, Workforce Management @ Highmark

About Stacy L. Lucas

Stacy L. Lucas is a Senior Business Process Analyst specializing in Workforce Management at Highmark Inc. She has extensive experience in business analysis and project management, previously holding roles at HM Health Solutions and UPMC Enterprises.

Current Role at Highmark

Stacy L. Lucas serves as a Senior Business Process Analyst in Workforce Management at Highmark Inc. since 2020. In this role, she focuses on optimizing business processes and enhancing workforce efficiency. Her responsibilities include analyzing current workflows, identifying areas for improvement, and implementing strategic initiatives to support organizational goals.

Previous Experience at HM Health Solutions

Prior to her current position, Lucas worked at HM Health Solutions from 2014 to 2020. She held multiple roles, including Lead Business Analyst and Client Relationship Manager/Associate Project Manager/Sr. Business Analyst. During her tenure, she contributed to various projects, enhancing client relationships and improving business processes within the organization.

Professional Background at UPMC Enterprises

Stacy L. Lucas was employed at UPMC Enterprises from 2010 to 2014 as a Systems Analyst Intermediate. In this capacity, she focused on analyzing systems and processes to improve operational efficiency. Her work involved collaborating with cross-functional teams to ensure that technology solutions aligned with business needs.

Education and Expertise

Lucas earned a Bachelor of Science degree in Health Information/Medical Records Administration from the University of Pittsburgh. Her educational background provides a strong foundation for her work in business analysis and process improvement within the healthcare sector.

Key Achievements in Project Management

Stacy L. Lucas has a strong track record of designing and implementing large-scale projects. Notably, she defined a comprehensive strategy for an organization-wide telework program, resulting in over $5 million in annual cost savings. Additionally, she created a strategy to co-locate 18 projects and 135 resources, significantly increasing resource dedication.

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