Stephanie Gettys
About Stephanie Gettys
Stephanie Gettys is a Senior Technical Business Analyst at Highmark Inc., where she has worked since 2017. With a background in technical business analysis and customer service, she specializes in writing business requirements and collaborating with programmers to resolve system issues.
Work at Highmark
Stephanie Gettys has served as a Senior Technical Business Analyst at Highmark Inc. since 2017. In this role, she focuses on writing business requirements to address customer system issues. She collaborates closely with programmers and testers to ensure the effective resolution of these issues. Prior to her current position, she worked as a Technical Business Analyst at Highmark Health from 2013 to 2017. During her tenure at Highmark, she was responsible for estimating customer enhancement requests, contributing to the overall efficiency of the organization.
Previous Experience in Technical Business Analysis
Before joining Highmark, Stephanie Gettys held various positions at Highmark Health. She began as an Associate Technical Business Analyst from 2012 to 2013 and then transitioned to a Technical Business Analyst role until 2017. Her experience in these roles equipped her with the skills necessary to write business requirements and address system issues effectively. Additionally, she worked as a Report Specialist at United Concordia Dental from 2007 to 2012, where she gained valuable experience in data reporting and analysis.
Customer Service Background
Stephanie Gettys began her career in customer service at United Concordia Dental, where she worked as a Customer Service Representative from 2004 to 2007. This role provided her with foundational skills in customer interaction and problem resolution. Her experience in customer service has contributed to her ability to understand customer needs and translate them into technical requirements in her subsequent roles.
Education and Expertise
Stephanie Gettys earned her Bachelor of Arts (BA) degree from Waynesburg University, where she studied Communication Sports Broadcasting, Sports Information, and Business Management from 1997 to 2001. This educational background has provided her with a diverse skill set that supports her work in technical business analysis and communication within the corporate environment.