Sue Mc Kinney
About Sue Mc Kinney
Sue McKinney is a professional in Health Plan Operations at Highmark Inc., where she has worked since 2013. She holds a Bachelor of Arts in Criminal Justice from Mercyhurst University and has IMSLEC Certification from the Compass Reading Center.
Work at Highmark
Sue McKinney has been employed at Highmark Inc. since 2013, contributing to Health Plan Operations for 11 years. In her role, she focuses on enhancing operational efficiency and ensuring compliance with health plan regulations. Additionally, she serves as a Peak Program Mentor, offering guidance and support to her colleagues, which fosters a collaborative work environment.
Education and Expertise
Sue McKinney studied at Mercyhurst University, where she earned a Bachelor of Arts degree in Criminal Justice/Correctional Counseling. She also attended the Compass Reading Center, where she achieved IMSLEC Certification from 2011 to 2012. This educational background equips her with skills relevant to her current role in health plan operations.
Background
Sue McKinney has a diverse background that includes extensive experience in health plan operations. Her career at Highmark Inc. reflects a commitment to customer service excellence, particularly in her role as a Premier Guarantee Accounts Member Service Advocate. This position emphasizes her focus on meeting the needs of clients and ensuring high-quality service delivery.
Achievements
As a Peak Program Mentor at Highmark, Sue McKinney has made significant contributions to the professional development of her colleagues. Her role involves providing mentorship and support, which enhances team performance and promotes a culture of continuous improvement within the organization.