Sylvia Smith, MBA, M.S., Cssgb
About Sylvia Smith, MBA, M.S., Cssgb
Sylvia Smith is a Manager of Provider Contracts Development at Highmark Inc., with over thirty years of experience in the healthcare industry. She has held various roles at Highmark Blue Cross Blue Shield and has advanced academic qualifications, including an MBA and an M.S.
Current Role at Highmark Inc.
Sylvia Smith serves as the Manager of Provider Contracts Development at Highmark Inc. since 2021. In this role, she focuses on overseeing the development and management of provider contracts, ensuring compliance with regulations and organizational standards. Her extensive experience in health plan operations contributes to her effectiveness in this position.
Previous Experience at Highmark Blue Cross Blue Shield
Sylvia Smith has a significant history with Highmark Blue Cross Blue Shield, where she held various roles from 1991 to 2021. She began as a Business Staff Analysis Specialist and progressed to positions such as Associate Strategy Analyst and Sr. Project Manager. During her tenure, she utilized Six Sigma methodologies and Lean practices to enhance processes within the healthcare sector.
Educational Background and Qualifications
Sylvia Smith holds multiple degrees and certifications. She earned a Bachelor of Science in Management Information Systems from Carlow University, followed by a Master of Science in Professional Leadership. Additionally, she completed a Graduate Certificate in Business Management and obtained a Master of Business Administration (MBA) from Walden University. Her educational background supports her expertise in healthcare management.
Community Involvement and Recognition
Sylvia Smith is actively involved in community service, particularly focused on improving the quality of life for women and children in Pittsburgh. Her commitment to community service was recognized when she was nominated for the Jefferson Award in 2015, highlighting her dedication to making a positive impact.
Expertise in Healthcare Industry
With over thirty years of experience in the healthcare industry, Sylvia Smith specializes in contract analysis and development, compliance, and project management. Her knowledge encompasses claims processes, system enhancements, and quality assurance, making her a valuable asset in health plan operations.