Tracy Howell
About Tracy Howell
Tracy Howell is a Claims Manager at Highmark Inc., where she has worked since 2018. She has a background in business process outsourcing and analysis, having held positions at DST Health Solutions and Celerity prior to her current role.
Current Role at Highmark
Tracy Howell serves as a Claims Manager at Highmark Inc., a position held since 2018. In this role, Howell is responsible for overseeing claims processing and ensuring compliance with industry standards. The role involves managing a team and implementing strategies to improve efficiency within the claims department. Howell's experience contributes to the effective handling of claims and the overall operational success of the organization.
Previous Experience at Highmark
Before becoming Claims Manager, Tracy Howell worked at Highmark Inc. as a BPO Supervisor-Claims from 2015 to 2018. In this capacity, Howell managed claims operations and collaborated with various departments to enhance service delivery. This role provided foundational experience that supported Howell's transition to Claims Manager.
Experience at Celerity
Tracy Howell was employed at Celerity as a Senior Business Analyst from 2013 to 2015. In this role, Howell focused on analyzing business processes and identifying areas for improvement. The position required strong analytical skills and the ability to communicate effectively with stakeholders to drive business objectives.
Background at DST Health Solutions
Prior to joining Celerity, Tracy Howell worked at DST Health Solutions as a BPO Supervisor from 2007 to 2013. This six-year tenure involved overseeing business process operations and ensuring quality service delivery. Howell's experience at DST Health Solutions laid the groundwork for subsequent roles in the healthcare sector.