Aaron Yuen
About Aaron Yuen
Aaron Yuen is a Technical Support Analyst at HighRadius, where he has worked since 2019. He previously held positions at Apple as a Senior Advisor and Advisor, and worked as a Sales Consultant at Best Buy.
Work at HighRadius
Aaron Yuen has been employed at HighRadius as a Technical Support Analyst since 2019. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their issues are resolved efficiently. His experience in technical support enhances the customer experience and contributes to the overall success of the organization.
Previous Experience at Apple
Aaron Yuen worked at Apple in two capacities. He served as an AppleCare Senior Advisor from 2018 to 2019 for 11 months, where he provided advanced support and guidance to customers. Prior to that, he was an AppleCare Advisor from 2017 to 2018 for one year, assisting customers with their inquiries and technical issues related to Apple products.
Experience at Best Buy
Before his tenure at Apple, Aaron Yuen worked at Best Buy as a Sales Consultant from 2014 to 2015 for one year. In this position, he engaged with customers to understand their needs and provided recommendations on various electronic products, contributing to sales and customer satisfaction.
Education and Expertise
Aaron Yuen studied at the University of Houston, specifically at the C.T. Bauer College of Business, where he earned a degree in Management Information Systems from 2014 to 2018. His education provided him with a strong foundation in both technical and business principles, which he applies in his current role and previous positions.