Abhishek Agarwal
About Abhishek Agarwal
Abhishek Agarwal is a Product Manager at HighRadius, where he has worked since 2022. He has a strong background in product management, having previously increased dashboard adoption and reduced support tickets at Zenoti.
Work at HighRadius
Abhishek Agarwal has been serving as a Product Manager at HighRadius since 2022. In this role, he is responsible for developing the product vision, roadmap, and strategy for the company's core product platform. He has implemented machine learning techniques, including sentiment analysis and personalization, to enhance user experience and product adoption. His efforts have contributed to the overall improvement of product functionality and user engagement.
Previous Experience at Zenoti
Before joining HighRadius, Abhishek worked at Zenoti as a Senior Product Manager from 2021 to 2022. During his tenure, he successfully increased dashboard adoption by 8% and reduced monthly support tickets by 13%. He achieved these results through the implementation of event-based tracking and conversational reporting features, demonstrating his ability to enhance product usability and customer satisfaction.
Education and Expertise
Abhishek Agarwal earned his Master of Business Administration (MBA) in Business Administration and Management from the Indian Institute of Management Tiruchirappalli, where he studied from 2017 to 2019. He also holds a Bachelor of Technology (BTech) in Civil Engineering with a Minor in Management from the National Institute of Technology, Tiruchirappalli, completed from 2009 to 2013. His educational background equips him with a strong foundation in both technical and managerial aspects.
Career Background
Abhishek's career includes diverse roles in product management and engineering. He began his professional journey as a Civil Structural Engineer at Amec Foster Wheeler from 2013 to 2017. He then transitioned to GEP Worldwide, where he worked as an Associate Product Manager from 2019 to 2021. Additionally, he served as a Recruitment Coordinator at the Indian Institute of Management, Tiruchirappalli from 2017 to 2019, further broadening his skill set in management and coordination.