Althaf Shah
About Althaf Shah
Althaf Shah is a Customer Value Manager at HighRadius, where he has worked since 2021. He has a diverse background in operations and administration, with previous roles at Cognizant, Lloyd's Register, and GENPACT, among others.
Current Role at HighRadius
Althaf Shah serves as a Customer Value Manager at HighRadius, a position he has held since 2021. In this role, he focuses on enhancing customer relationships and ensuring that clients derive maximum value from the company's solutions. His responsibilities include analyzing customer feedback, implementing strategies for improvement, and collaborating with various teams to optimize service delivery.
Previous Experience at Cognizant
Before joining HighRadius, Althaf Shah worked at Cognizant as an Operations Manager from 2020 to 2021. During his tenure, he managed operational processes and contributed to improving efficiency within the organization. His experience at Cognizant provided him with valuable insights into operational management in the technology sector.
Experience at Lloyd's Register
Althaf Shah was employed at Lloyd's Register as a Senior Administrator from 2018 to 2019 in Singapore. In this role, he supported administrative functions and facilitated communication within the organization. His work contributed to the smooth operation of various projects during his time there.
Educational Background at ISC Paris
Althaf Shah studied at ISC Paris, where he pursued a Master of Business Administration (MBA) with a focus on International Business, Management, and Marketing from 2017 to 2019. This educational experience equipped him with advanced knowledge and skills relevant to global business practices.
Early Career at GENPACT
Althaf Shah began his career at GENPACT, where he worked as a Process Associate from 2007 to 2011. He later progressed to the role of Management Trainee from 2013 to 2017. His experience at GENPACT involved various responsibilities that enhanced his understanding of process management and operational efficiency.