Amarnath Gattu
About Amarnath Gattu
Amarnath Gattu is the Director of Cloud Engineering at HighRadius, with over 14 years of experience in IT support and service delivery. He has held various leadership roles, including Associate Director at HighRadius and Assistant IT Director at ValueLabs, and has a strong focus on customer satisfaction and stakeholder management.
Current Role in Cloud Engineering
Amarnath Gattu currently serves as the Director of Cloud Engineering at HighRadius, a position he has held since 2023. In this role, he is responsible for overseeing cloud engineering initiatives and ensuring the successful delivery of cloud-based services. His leadership involves hosting operational and tactical governance meetings and contributing to strategic governance reviews, which are essential for aligning cloud strategies with business objectives.
Previous Experience at HighRadius
Before his current role, Amarnath Gattu worked at HighRadius as the Associate Director of IMS from 2019 to 2023. During this four-year tenure, he focused on enhancing IT support and service delivery, with an emphasis on customer satisfaction and stakeholder management. His contributions during this period helped to strengthen the company's service offerings.
Career Background at ValueLabs
Amarnath Gattu held multiple positions at ValueLabs from 2014 to 2019. He started as a Project Manager in Delivery, progressing to Senior Project Manager and then to Assistant IT Director, Delivery. His experience at ValueLabs involved managing delivery teams and ensuring project success, which contributed to his expertise in IT service management.
Educational Qualifications
Amarnath Gattu earned his Bachelor's degree in Computer Science & Engineering from the University of Madras, where he studied from 1997 to 2001. He later pursued a Master's degree in Computer and Network Engineering at Sheffield Hallam University from 2002 to 2004. His educational background provides a strong foundation for his extensive career in IT support and service delivery.
Technical Experience and Skills
Amarnath Gattu has over 14 years of experience in IT support and service delivery. His technical background includes roles at RM plc, where he served as a Network Support Engineer and later as a Network Support Lead. He has guided and mentored teams using ITIL Service Management and Improvement practices, focusing on quality and adherence to service level agreements (SLAs). Additionally, he supports pre-sales activities and campaigns for IT services expansion.