Chitra Sharma
About Chitra Sharma
Chitra Sharma is a Manager of Customer Operations at HighRadius, with a strong background in project and operations management. She has international experience in IT projects and SAP Integration, having previously held roles at companies such as Accenture, Infosys Technologies, and IBM India.
Current Role at HighRadius
Chitra Sharma serves as the Manager of Customer Operations at HighRadius, a position she has held since 2021. In this role, she focuses on enhancing client management and operational efficiency. Her responsibilities include overseeing customer operations and ensuring that client needs are met effectively. Chitra's experience in project and operations management contributes to her ability to lead teams and drive performance within the organization.
Previous Experience in IT and Project Management
Chitra Sharma has extensive experience in the IT sector, having worked in various roles across multiple organizations. She served as a Team Leader and Acting Project Manager at Accenture from 2011 to 2014, where she managed teams and projects in the Hyderabad Area. Prior to that, she was a Technology Lead at Infosys Technologies Ltd from 2004 to 2010, contributing to significant IT projects. Her role as a Senior System Engineer at IBM India Private Limited lasted from 2010 to 2011, further solidifying her expertise in technology and project management.
International Work Experience
Chitra Sharma has gained international work experience in Germany, Australia, and the Netherlands. Her focus during this time was on IT projects and SAP integration, which provided her with a diverse perspective on global business practices and technology solutions. This international exposure has enhanced her skills in cross-functional team management and operations.
Educational Background in Engineering
Chitra Sharma completed her Bachelor of Engineering (BE) in Electronics and Communication from Shri G S Institute of Technology & Science. She studied from 1998 to 2002, laying a strong foundation for her career in technology and project management. Her educational background has equipped her with the technical knowledge necessary for her roles in the IT industry.
Career Break and Future Aspirations
Currently, Chitra Sharma is on a career break and is actively seeking opportunities for mutual growth with a suitable firm. She has previously taken time off to focus on family responsibilities as a homemaker from 2014 to 2021. As she re-enters the workforce, she aims to leverage her extensive experience in customer operations and project management.