Geetika Tiwari
About Geetika Tiwari
Geetika Tiwari is a Senior Manager of Customer Operations at HighRadius, with extensive experience in software development and database management. She has held various roles in notable companies, including Toptal, Aurea Software, and Tata Consultancy Services, and possesses expertise in multiple programming frameworks and AWS services.
Current Role at HighRadius
Geetika Tiwari serves as the Senior Manager of Customer Operations at HighRadius, a position she has held since 2021. In this role, she oversees customer operations, ensuring efficient service delivery and customer satisfaction. Her responsibilities include managing teams and implementing strategies to enhance operational performance.
Previous Experience in IT Consulting
Prior to her current role, Geetika worked at Aurea Software as a Technical Consultant for one month in 2020. She also held various positions at Tata Consultancy Services, including Team Lead, Technical Project Manager, Project Lead Developer, and Technical Program Manager, accumulating significant experience in project management and technical leadership over several years.
Technical Skills and Database Management
Geetika possesses extensive experience in managing databases, including MongoDB, PostgreSQL, and Amazon Document DB. She is skilled in developing applications using frameworks such as SailsJS, FeathersJS, and Express. Additionally, she is proficient in utilizing AWS Services for software development and operations management.
Educational Background
Geetika Tiwari earned her Master of Technology (MTech) in Cloud Computing from Sardar Patel University, completing her studies from 2006 to 2020. She also holds a Bachelor of Engineering (BE) in Electrical, Electronics, and Communications Engineering from Jabalpur Engineering College, where she studied from 2002 to 2006.
Entrepreneurial Experience
Geetika co-founded Readyly, where she worked for ten months from 2019 to 2020. This role allowed her to gain insights into startup operations and the challenges of launching new ventures in the technology sector.